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Eko Hospital’s transformation program records success

Eko Hospital’s transformation program records success


EkoCorp Plc has said that the decision of the board to launch transformation program for Eko Hospital at the beginning of the year has recorded significant successes with the hospital having a new ambiance and better servicing system.

According to the management, the Hospital now has improvement and automation of operational system and processes, enhanced financial management systems and improved patient experience.

At the beginning of the 2018 financial year, the board of EkoCorp Plc made a decision to launch a transformation programme, a key objective of setting the organization on a path for growth. The first phase which started in March was largely focused on improving the operations of the organization by optimizing processes, enhancing the financial management systems and improving patients’ experience in the hospital.

Briefing Newsmen in Lagos, Interim Chief Executive Officer, Ciuci Consulting, Managing Partner, Chukwuka Monye said the hospital now has automated clinical process which was not in place before now, adding that patient’s experience from the front desk to other sections of the hospital has equally been automated.

The process according to him would help in plugging in all the wastages and ensure better patient experience, adding that it was imperative to address fundamental operational issues before embarking on the growth agenda, so the implementation of the related strategies are sustained and all stakeholders enjoy the resulting benefits.

“We have finished the first phase of the transformation and we recorded quit a number of success, conversations have been initiated, some banks and involved in financing some of our equipments. The key thing is, get your operations and then attract findings,” he said.

He however, announced the end of the interim managers while the second phase of the transformation project begins.According to him, there are conversations to increase the locations, but said the hospital has to consolidate on what it has at the moment, while discussions are ongoing with some strategic partners both within and outside the health sector to ensure greater revenue generation and better services to patients going forward.

Also speaking, the interim Chief Finance Officer, Ciuci Consulting, Ayodeji Adewale maintained that the team has been able to review the financial, adding that foundation for payment of dividends to shareholders. “We are talking to a number of people for strategic partnership for future growth. We have key players in the health sector to ensure greater revenue generation, reduce the cost profile of the company. We hope that in the nearest future, this will start yielding results.

On his own, Eko Hospital Chief Medical Officer, Dr. Adegbite Ogunmokun, noted that lack of automation was a major challenge serving patients. He said with the automation, Eko Hospital now better services, more friendly discussion with patients and the profile of the hospital is high.

Eko Hospital, Deputy Chief Medical Officer and Director of Training, Dr. Blessing Chukwukelu affirmed that the services of the hospital is of standard and all the facilities are in one building, adding that the automation would reduce a lot of bottleneck in services

At the beginning of the year, the board of EKOCORP Plc decided to launch a transformation programme, the first phase, a six month period, which started in March 2018 was largely focused on laying a foundation for the transformation and was led by a Nigerian consulting firm, Ciuci Consulting.

The impact of this new system, according to the company can be seen in the average monthly revenue of the last six months, which surpassed that of 2017 by 13 per cent. The Hospital has set off on a journey that will transform it and catalyze improvements in the industry at large.

This is even as the company maintained that in the next phase of the transformation agenda, the implementation of a number of the initiatives that have been launched will continue while other areas will commence including investments in equipments and infrastructure as well as increasing the private patient business in Ikeja and Ikoyi branches.

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